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Terms

Orders placed between November 14th and December 31st will have an extended exchange window for the holidays. After the regular 14-day return window has ended, orders will not be eligible for a refund, but can be exchanged or returned for store credit until January 11th, 2026.

A $14 shipping and processing fee will apply to all returns/exchanges. You can waive this fee by opting into Checkout+ for $7.98 at the time of purchase.

Promotions cannot be combined for additional discounts. Accessories are excluded from any site promotion.

Items on sale with a 25% or more discount are eligible for exchange only. Exchange Only items cannot be refunded, but can be exchanged for a different size, a different item, or store credit.

Final Sale items are discounted by 50% or more, and cannot be returned or exchanged.

Size Guide

Whether you already know your size or need help figuring it out, this guide will help you confidently choose the right fit for our Carrara sneaker. With just a few quick measurements, you'll be able to determine the Koio size that works best for your feet and your comfort preferences.


Instructions to Measure Your Foot


Follow these simple steps to get an accurate measurement:

  1. Place a sheet of paper against a wall or straight edge.
  2. Stand with one foot on the paper, heel touching the wall.
  3. Using a ruler, measure from the wall to the tip of your longest toe.
  4. Record the measurement in centimeters or inches.
  5. Repeat the process with your other foot.
  6. Compare your measurement to our size chart below.
    • The centimeter (CM) and inch (IN) measurements in the size guide represent the maximum foot length that comfortably fits each size. For the best fit, we recommend selecting a size where your foot length is slightly less than or equal to the listed measurement — depending on your personal comfort preference and how much room you like in your shoes.
    • For example: If your foot at the longest toe measures 29.5 cm, that falls between 29.0 cm (US 11) and 29.8 cm (US 12)—in this case, your size is a US 12.
Shoe size
Maximum foot length
US
UK
EU

CM IN
7 6 40
25.6 10.1
8 7 41
26.4 10.4
9 8 42
27.3 10.7
10 9 43
28.1 11.1
11 10 44
29 11.4
12 11 45
29.8 11.7
13 12 46
30.7 12.1

The details are not the details. They make the design.The details are not the details. They make the design.

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5

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“

The details are not the details. They make the design.

”

Charles Eames

1

PREMIUM ITALIAN CALF SUEDE

Crafted from the finest Italian calf suede, this leather delivers a soft, velvety texture with rich depth and natural flexibility
2

FULL LEATHER LINING

Fully lined for a smooth interior feel, paired with a cushioned insole for breathable, all-day support in a polished, slip-on profile.
3

REMOVABLE TECH-FOAM INSOLES

Equipped with a high-performance Ortholite® layer, this removable insole blends adaptive tech-foam cushioning with breathable support—delivering all-day comfort
4

ITALIAN PREMIUM RUBBER SOLES

Crafted in Italy from durable rubber, these premium outsoles offer exceptional comfort, traction, and flexibility.
5

WAXED COTTON LACES

Woven from durable, waxed cotton fibers, these tonal laces offer an elegant finish.
6

HAND-PAINTED EDGES

Finished with subtle, hand-painted detailing for a clean, artisanal touch that complements the overall craftsmanship.

Meet the Carrara
in Indigo

The Carrara in Indigo is defined by a deep navy Italian calf suede upper, accented with subtle tonal detailing and finished on a clean white Cassetta sole. Its retro athletic lines are refined through a polished, understated profile, while the OrthoLite® Hybrid™ insole provides cushioned support for all-day comfort. The rich indigo palette transitions effortlessly between contemporary office wear and relaxed weekend looks, making it a versatile essential for a modern wardrobe.

Meet the Carrara

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Exchange/store credit. $20 restock fee. Carrara Suede Sneaker in Indigo

To sell this item at its deeply discounted price while also maintaining responsible business practices, we need to charge a $20 restocking fee for exchanges.

Eligible for exchange/store credit only.Carrara Suede Sneaker in Indigo

This item is deeply discounted and as such, it cannot be returned for a refund. However, you may exchange it for a different item or store credit.